Yes, we welcome customers to provide their own design requirements. You can send us a tech pack, and our professional design team will collaborate with you to ensure that your creative design is transformed into reality.

Not necessarily. If you have original design files such as drawings or vector graphics, it would be very helpful. However, if you only have sketches or a simple description, our design team can also communicate with you to ensure a clear understanding of your needs.

The production lead time for custom clothing depends on the scale and complexity of the order. Typically, the production lead time for custom t-shirts is generally 15-25 working days, hoodies is about 25-30 working days, and jackets is about 30-40 working days. After confirming the order, we will communicate with you in detail and provide an accurate delivery time.

Yes, we can provide samples. You can directly contact us through our official website, and we will assign a dedicated sales representative to guide you on how to obtain samples, as well as the related sample fees and shipping methods.

Answer: The sample lead time typically depends on the complexity and quantity of the order. Generally, it takes approximately 1 to 2 weeks for sample production and delivery. Please note that this is only an estimated time, and the specific sample lead time may vary due to order volume and seasonal demand.

The price of custom clothing depends on multiple factors, including garment style, material selection, quantity, and the complexity of customization requirements. Please contact our sales team and provide your specific requirements, and we will provide you with a detailed quotation.

We accept various payment methods, including bank transfer, Western Union, and credit card payment. We will negotiate with you to determine the most convenient and secure payment method.

Yes, we can provide international shipping services. Wherever you are in the world, we can safely deliver custom clothing to you. The shipping cost will depend on the destination and the weight/volume of the order.

We are committed to providing high-quality custom clothing that meets customer requirements. If you are not satisfied with the received custom clothing, please contact us immediately and provide relevant photos and a detailed description. We will assess the situation and provide appropriate solutions, including refunds or re-production.

Yes, we take responsibility for the quality of the custom clothing we produce and accept third-party inspections. If you discover any quality issues after receiving the custom clothing, please contact us promptly. We will investigate and provide appropriate solutions based on the specific situation.

We don’t support retail sales, we choose DHL, FEDEX, UPS, DHL four special lines for express delivery. We can also choose the freight forwarder or air freight method designated by the customer, and we will also quote the logistics cost to the customer for choice. In the case of a large quantity of goods, in order to save customers' logistics costs, we choose to ship by sea. Not only that, we also support customers to quickly customize samples and send them to the address specified by customers. If you want to do DROP SHIPPING, you need to use RAINBOW's original design stock for drop shipping. If it is the customer's original design, it can be mass-produced and put into our warehouse. We support sending one piece to customers.

Yes, it is possible. Light customization and full customization are our advantageous services. As a manufacturer who understands Streetwear culture, we have such advantages. At the same time, we also have design capabilities and accessories supply chain.

Yes, looking at pictures to make patterns is the technical core of RAINBOWTOUCHES, because we have 5 pattern makers who have more than 25 years of experience in the clothing industry.